When having a hotel reservation unavoidably canceled, we request cancellation by an e-mail.
You can find a procedure of cancellation in the e-mail which you got when you reserved a cottage.
We might charge the cancellation fee after the date of the cancellation policy.
As sudden illness, the weather or any reason for cancel your reservations, we request cancellation fee.
We also charge cancellation fee even when you change on the staying dates and the change of the cottages.
|30 to 11 days before your scheduled arrival||10％|
|10 to 2 days before your scheduled arrival||30％|
|the days before your scheduled arrival or on your scheduled arrival||80％|