Cancellation Policy

When having a hotel reservation unavoidably canceled, we request cancellation by an e-mail.

You can find a procedure of cancellation in the e-mail which you got when you reserved a cottage.

We might charge the cancellation fee after the date of the cancellation policy.

As  sudden illness, the weather or any reason for cancel your reservations, we request  cancellation fee. 

We also charge cancellation fee even when you change on the staying dates and  the change of the cottages.

( As for the change into the big building from the small building, we will not charge the fee.)

30 to 11 days before your scheduled arrival 10%
10 to 2 days before your scheduled arrival 30%
the days before your scheduled arrival or on your scheduled arrival 80%
No show 100%